If you're wondering where your purchased items are, sit back and relax because we're here to help. 🧘🏼
Most purchases are delivered to your game right away, but every once in a while, there may be a delay or a small technical glitch during your purchase.
If you haven't received your purchased items, first please try exiting and restarting your game.
Tried that, but still don’t have your items?
Contact us by clicking on "Send Us a Message" at the bottom of this page.
Make sure to attach your purchase receipts to the message so our Support Team can assist you. Your purchase receipts will be from the same platform you used to download the game (App Store or Google Play).
Need help finding your receipts? See these examples:
We hope you get your items soon so you can mix, match, and zen the day away.