Whether you want to make sure your amazing Zen Match progress is safe and sound, or if you've got a shiny new phone and want to bring your zen with you, we've got you covered!
✨🎮 Below we'll review how you can save your current game progress or transfer your game progress to a different device.
- 🪪 Saving Your Player ID
- 💾 Saving Your Game Progress
- 🔁 Transferring Your Progress to a Different Device
🪪 Saving Your Player ID
First things first, it's important to keep a copy of your Player ID.
Your Player ID is a way to identify your specific device with a unique code that contains letters and numbers. Having a copy of this ID can help with things like restoring or transferring your game data or other general game support you might need in the future.
🌷 Here's how to find it:
- From the Home screen, tap on the Menu button
at the top right.
- Write down or take a screenshot of your Player ID. You can also tap it to instantly copy it to your device's clipboard.
*The images in this article are an illustrative example only and do not intend to exactly match in-game visuals.
🪷 Zen tip: Remember, each device has it's own Player ID, so make sure to keep them all handy if you ever switch devices.
💾 Saving Your Game Progress
Keeping your Zen Match progress safe is easy. All you need to do is link your game to your Facebook, Apple, or Google Play account. 🔗
🌷 Here's how to do it:
- From the Home screen, tap on the Menu button
- Tap on the relevant option:
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Sign in with Facebook
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Sign in with Apple
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Sign in with Google Play
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-
After your account is connected, your progress will be instantly connected to account. So if you need to reinstall the game on your current device or want to get your Zen on a brand new one, all you need to do is sign in with the same option.
⭐🦎 Fred's friendly reminder: If you didn't link your game to an account on your old device before installing Zen Match to a new device, you'll have to start the game from scratch. To keep your journey intact, make sure to connect your game so that all your hard-earned advancements will transfer over!
🔁 Transferring Your Progress to a Different Device
Got a new device and want to keep your Zen Match progress going strong? Just follow our guide below to make it happen. 😎
- Set up Zen Match on your new device where you'll have a new Player ID (. Make sure you have a copy of that one too — if they're different, you're on the right track! 🚂
- If you'd like to connect with Facebook, make sure that you're logged into the same account on each device. If you're connecting with Apple or Google, make sure you're using the same Apple ID or Google Play account on both devices.
- Head back to Zen Match on your previous device, go to the Main Menu, and make sure you're connected to the relevant account. If you aren't connected to an account, then tap the relevant option to save your game progress:
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Sign in with Facebook
🪷 Zen tip: Connecting your game account to Facebook let's you enjoy all features the game has to offer (like trading Cards with other players). - Sign in with Apple
- Sign in with Google Play
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Sign in with Facebook
- Do the same thing on your new device. And voilà! Your game progress should be right where you left it.
⭐🦎 Fred's friendly reminder: Once you're logged into your Apple, Facebook, or Google account, all your progress will follow you to your new device, and you won't lose any of your hard-earned rewards or purchases!
🛠️ Progress not restored?
No worries! Just tap on the "Send Us a Message" button below to open a ticket. Don't forget to include both of your Player IDs.
You're all set to continue your Zen journey – safe and sound! 🦋